Our Services

Eagle Prepaid provide a complete solution for the provision of Prepaid Cards allowing our clients to concentrate on their core business. Some of the functions Eagle Prepaid provide are as follows:

• Appointment of the issuing bank
• Bespoke Card Design and approval
• FSA and Issuing Bank compliance obtained
• Payment service provider (PSP) provision
• Fully functional bespoke web based application pages
• All customer service operations incl, call centre, Web and SMS
• Customised IVR (Interactive Voice Response) solution
• Access to the MasterCard retailer and ATM network
• Design support of marketing collateral

Reporting Options

Pre-Designed suite and bespoke real-time reports giving our clients unparalleled access to their program management information including but not limited to:

• Card Applications including data capture of applicant details
• Spending by Merchant Category Codes, Retailers and locations
• Activation and usage statistics
• Card Status report
• Call centre statistics
• Sales Analysis by location and or agent
• KYC acceptance data

All reports are also available as XML Feed and or in a Data Analyst friendly format

Ongoing Support

As Eagle Prepaid first started by developing and launching the White Eagle card, we understand the hurdles our clients can and probably will encounter along the way. We have taken a number of steps to ensure that these hurdles don not become stumbling blocks.

• We will not sign you up and forget about you
• We offer unparalleled client support via phone or 24/7 online to your consumers as well as to you, our client.
• Customer applications are processed in real time on our secure web site.
• We can work with your marketing department and provide collateral as and when required.
• We will always work with you to develop the existing product and we are always looking and related products that will benefit you and the end user.

Revenue Opportunity

The revenue opportunity will be determined by the type of program launched. There are a number of revenue streams that can be used to enhance the revenue stream of the program as follows:

• Sale of the card and companion cards
• Monthly fees
• ATM usage
• Interchange (the fees paid by the merchant for accepting MasterCard)
• Breakage (the unspent funds at time of expiry, typically for gift cards)
• Card to Card transfer fees
• SMS access fees
• Market Data information for loyalty and cross sell etc

Co Branded

As part of White Eagle (Europe) Plc, Eagle Prepaid is in a position to offer the opportunity to co-brand with this exciting product.

The White Eagle card programme won the Best Marketing and Distribution award at the 2007/8 MasterCard prepaid awards. If you want to get into the market quickly and are focussed on a similar target audience then this could be the best route for you to follow.

White Label

Eagle Prepaid have a number of experienced professionals in developing bespoke programmes tailored to suit almost any clients requirements.

The bespoke option is ideal for those who have a brand awareness already or have experience in customer acquisition.

With this option the whole process is managed for you, from allocation of your BIN sponsor, FSA approval, Card Design and approval, Website integration, loading functionality, card production and fulfilment, customer servicing and reporting elements.